The Search for a Business Management Solution Amidst the Pandemic

During mid-2020 the automotive world was experiencing severe turbulence during the height of the Covid-19 pandemic. Premium automotive brand, Volvo, was looking for a tool to quickly evaluate the financial health of their retail network during this uncertain time and evaluate questions such as:

  • Is the balance sheet healthy?
  • Can the business withstand a downturn?
  • How is profit trending per new vehicle unit?
  • How do KPIs compare to industry competition?
  • What expense reduction opportunities exist?

Besides providing a health check of the retail network, the new solution had to provide a fresh look and perspective into retailer performance. Volvo knew they needed a flexible solution that could easily adapt to their unique business needs and be embraced by their retailers.


Volvo selected Optimum Info’s AMOS solution, which provided a new approach in evaluating business management data. Not only was AMOS easily customizable but it also had many configuration capabilities that Volvo did not find elsewhere.


Blue quotation marks Optimum is customer focused, responsive, and reliable. Optimum provides flexible and user friendly solutions that work for our network, Blue quotation marks said Brad M., Network Transformation Director for Volvo Car USA.

Quick and Successful Implementation

Volvo was pleasantly surprised when AMOS launched its first version in a few weeks and was fully up and running in only four months.


System usage dramatically increased with the launch of AMOS from a handful of users to over 50 active users within a few months of launch.


Volvo users’ top favorite features include:

  • Report Query – Field users can easily create reports by specifying the markets, regions, or specific areas of the financial statement they want to view.
  • Advanced benchmarking – Field users can choose from a variety of key averages or easily create user defined groups. These serve to identify good benchmarks for their retailer performance analysis.
  • Announcement Feature – News related to financial statements are conveniently posted in the system improving access and communication.
  • Pre-generated Composite Reports – Retailers can download their own composite reports in a few simple clicks without assistance from their Volvo representative .

Blue quotation marks I think AMOS’s query function is an extremely valuable resource. The system enables me to report financials and KPIs to executive management with ease. Whether you’re in my role or a field user searching for data or creating a report, AMOS efficiently provides information in a usable format, Blue quotation marks said Brad.

AMOS Benefits – All the Information at Our Fingertips

Volvo's partnership with Optimum Info has helped evaluate and improve retailer performance and facilitate better dialogue to improve their operations. AMOS is a powerful tool that has not only saved time and money for Volvo but has also improved the quality of retailer statements by providing field representatives and retailers with real-time data and accurate analysis.


Brad is impressed with Optimum’s operating philosophy and how easy it is to implement system enhancements.


Blue quotation marks Other vendors require an additional financial commitment with any upgrade. I appreciate Optimum’s true partnership approach by delivering extra value without additional cost, Blue quotation marks stated Brad.

The Future of Volvo and Optimum’s Partnership

With the successful results of AMOS, Volvo is looking into expanding the capabilities of its current system. Optimum Info is also currently working with Volvo’s Canadian team on a business plan solution that could be expanded into the U.S.


Volvo has found that its teams are maximizing the capabilities of AMOS, making the field’s lives easier.


Brad added Blue quotation marks Given Optimum’s proactive thinking, we look forward to considering other Optimum solutions in the future. Blue quotation marks

Optimum Info Employee: Diana Lieu

Diana Lieu

Senior Marketing Associate

Diana is a consultant for Product Development, Business Development and Marketing at Optimum Info, a company providing tailored software solutions for Manufacturers to improve franchise network development, dealer profitability, field operations and after-sales processes.

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