During mid-2020 the automotive world was experiencing severe turbulence during the height of the Covid-19 pandemic. Premium automotive brand, Volvo,
was looking for a tool to quickly evaluate the financial health of their retail network during this uncertain time and evaluate questions such as:
Besides providing a health check of the retail network, the new solution had to provide a fresh look and perspective into retailer performance. Volvo knew they needed a flexible solution that could easily adapt to their unique business needs and be embraced by their retailers.
Volvo selected Optimum Info’s AMOS solution, which provided a new approach in evaluating business management data. Not only was AMOS easily customizable but it also had many configuration capabilities that Volvo did not find elsewhere.
Optimum is customer focused, responsive, and reliable. Optimum provides flexible and user friendly solutions that work for our network,
said Brad M., Network Transformation Director for Volvo Car USA.
Volvo was pleasantly surprised when AMOS launched its first version in a few weeks and was fully up and running in only four months.
System usage dramatically increased with the launch of AMOS from a handful of users to over 50 active users within a few months of launch.
Volvo users’ top favorite features include:
I think AMOS’s query function is an extremely valuable resource. The system enables me to report financials and KPIs to executive management with ease. Whether you’re in my role or a field user searching for data or creating a report, AMOS efficiently provides information in a usable format,
said Brad.
Volvo's partnership with Optimum Info has helped evaluate and improve retailer performance and facilitate better dialogue to improve their operations. AMOS is a powerful tool that has not only saved time and money for Volvo but has also improved the quality of retailer statements by providing field representatives and retailers with real-time data and accurate analysis.
Brad is impressed with Optimum’s operating philosophy and how easy it is to implement system enhancements.
Other vendors require an additional financial commitment with any upgrade. I appreciate Optimum’s true partnership approach by delivering extra value without additional cost,
stated Brad.
With the successful results of AMOS, Volvo is looking into expanding the capabilities of its current system. Optimum Info is also currently working with Volvo’s Canadian team on a business plan solution that could be expanded into the U.S.
Volvo has found that its teams are maximizing the capabilities of AMOS, making the field’s lives easier.
Brad added
Given Optimum’s proactive thinking, we look forward to considering other Optimum solutions in the future.
Diana is a consultant for Product Development, Business Development and Marketing at Optimum Info, a company providing tailored software solutions for Manufacturers to improve franchise network development, dealer profitability, field operations and after-sales processes.
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